
Sands China Honours Team Members at ‘Because We Care’ Annual Awards
100 outstanding individuals and teams recognised for exemplary service and dedication
(Macao, Dec 23, 2025) – Sands China Ltd. recently held its Because We Care Team Member Annual Awards Ceremony 2025 at The Londoner Macao®, recognising 100 outstanding individuals and teams whose dedication and service embody the company’s spirit and values. The event not only honoured their achievements but also encouraged all team members to carry this spirit forward, continuing to enhance the quality of service that defines Sands China.
Since its launch in 2013, the Because We Care Annual Awards have honoured team members who embody Sands China’s service culture, which is built on four core values: We Are Friendly, We Are Professional, We Are Active Listeners, and We Are One Team. Each year, the awards celebrate stories of genuine care and commitment that inspire colleagues across the company.
This enduring culture of appreciation helped Sands China earn Top Employer certification from the internationally acclaimed Top Employers Institute in 2025 – making it the first tourism and hospitality company in Macao to receive the distinction and the first integrated resort operator in the Asia-Pacific region to achieve it.
Grant Chum, chief executive officer and executive director of Sands China Ltd., said: “A strong and exceptional 27,000-member team is the key to our success. We are hence proud to have honoured our team members at the Because We Care Annual Awards since 2013, as we acknowledge outstanding contributions and inspire team members to follow each other’s examples. My warmest congratulations to all winners, and sincere thanks to every colleague who took part in the event and the nomination process. Together, we continue to embody our Because We Care service philosophy, strengthen our team spirit and uphold our commitment to excellent service – solidifying Macao’s position as a world centre of tourism and leisure.”
This year’s awards saw 642 nomination submissions, covering both individual and team entries across 26 departments. Over the course of six months, Sands China’s more than 27,000 team members read the nominees’ stories and selected their favourites by providing more than 100,000 responses through an internal platform. From among the nominations, a judging committee carefully selected the top 100 finalists – comprising individuals and teams totalling over 500 team members – who advanced to the final stage for the awards.
At the ceremony, winners were announced in nine categories, reflecting the many facets of the Because We Care culture: “Because We Care” Premium Award, People’s Choice Award, Active Listener Award, Best Team Player Award, Professional Award, New Team Member Award, Manager of the Year, Outstanding Team Award, and Fellowship Award.
Chum was joined by Sands China Ltd. Executive Vice Chairman Dr. Wilfred Wong in presenting certificates to each of the top 100 nominees on stage. The winners received trophies, cash prizes and other rewards with a total value of over MOP 900,000, in recognition of their dedication and contributions. More than 900 team members attended the ceremony, celebrating colleagues who bring Sands China’s service philosophy to life.
The winners of this year’s Because We Care Team Member Awards are:
Award |
Gold |
Silver |
Bronze |
|---|---|---|---|
|
“Because We Care” |
Parisian Security Operations Team |
||
|
People’s Choice Award |
Samuel Pun |
Sara Yang |
Sandy Pok |
|
Active Listener Award |
Hui Zhao |
Yuki Tran, Thomas Guo |
Tommy Chen |
|
Best Team Player Award |
Charlie Zhang |
Lisa Wang |
Rong Li |
|
Professional Award |
Lawrence Ng |
Cathy Cheang |
Slightly He |
|
New Team Member Award |
Jack Lei |
Fanny Lei |
Julio Lok |
|
Manager of the Year |
Sammi Hoi |
James Hoi |
U Chan |
|
Outstanding Award |
Venetian Front Office Team |
Hotel Distribution Management Team |
Parisian Guest Service Team – Participants Of “Horizontal Career Development Program” |
|
Fellowship Award |
Agnes Cheang, Ken Cheong, Man Loi |
The Venetian Recognition Team of “Because We Care” |
Jerry Lou, Boy Chan |
Photo caption: Sands China honours exemplary team members at the company’s Because We Care Team Member Annual Awards Ceremony 2025, recently held at The Londoner Macao. The annual awards recognise individuals and teams who embody the cultural values of Sands China’s Because We Care service philosophy. This year’s awards saw 642 nomination submissions, covering both individual and team entries.