RESPONSIBLE BUSINESS

Corporate responsibility is deeply rooted in our culture and values. It represents our commitment to the planet, local communities and the people that visit, support or work at our resorts.

To us, acting responsibly means holding high standards of transparency and accountability, guided by a strong corporate governance system. It also means ensuring that our guests not only have positive and fun experiences, but that they feel safe and secure while visiting our properties.

Responsible Gaming

For more than 15 years, we have been setting an example by establishing comprehensive responsible gaming programs.

Being able to detect signs of problem gambling, taking initiative to start conversation with patrons and advising on treatment, if necessary, form the key aspects of our Responsible Gaming Ambassador Training. Team member training is just one focus area of Project Protect, a global initiative to advance performance and help us become the industry leader in responsible gaming.

Project Protect
Responsible Gambling
  1. Team Member training
  2. 24/7 Ambassador Assistance
  3. Self-exclusion options
  4. Prominent signage for resources
  5. Partnering with local organizations
Anti-money Laundering
Human Trafficking
  1. Team Member training
  2. 24/7 Ambassador Assistance
  3. Self-exclusion options
  4. Prominent signage for resources
  5. Partnering with local organizations

Supply Chain Management

We engage with a wide variety of suppliers from around the world. Coordinating these efforts requires a professional procurement team that ensures suppliers are providing services in line with the requirements of our Supplier Code of Conduct, Sands ECO360 strategy and Sustainable Procurement Policy.

For more information, please visit our procurement page (https://www.sandschina.com/the-company/procurement.html)

Responsible Employer

As our greatest asset, our team members’ passion and dedication lay at the core of our achievements. With limited labor resources in Macao, we must be diligent in our efforts to attract, develop and retain exceptional talent to fit the diverse needs of our business.

Team Members at our Properties
12,661
13,439
Total
26,100
Age
4,454 Under 30
15,377 Aged 30 - 50
6,269 Over 50
|
0
|
5000
|
10000
|
15000
|
20000

(Excluding hotel partners, outsourced and sub-contracted team members)