GOVERNANCE

As a responsible corporate citizen, Sands China has established a framework of processes and programs, from corporate governance protocols to ethics and environmental performance policies, to ensure our Company remains a leader in responsible business practices.

We focus on:

CORPORATE GOVERNANCE
ESG GOVERNANCE
ETHICAL CONDUCT
CYBERSECURITY AND DATA PRIVACY
RESPONSIBLE SOURCING
GUEST EXPERIENCE AND SATISFACTION

ESG GOVERNANCE AND RISK MANAGEMENT

The governance of our material ESG topics is controlled at the Group level, managed and monitored through our sustainability strategy and implemented by Sands China in Macao.

ENVIRONMENT

Environmental sustainability governance is led at the global level, guided by the Sands ECO360 strategy and implemented by our local sustainability team.

SOCIAL

Governance of social matters including our world-class community engagement and charitable giving program, Sands Cares, is under the purview of Las Vegas Sands' (LVS) President and Chief Operating Officer. Program execution is led by the Senior Vice President of Global Communications and Corporate Affairs of LVS.

GOVERNANCE

Under the broad umbrella of checks and balances, corporate governance issues including policies and procedures are the ultimate responsibility of the compliance and legal departments, with strong support from the Board.

Emerging Risk

LABOR LAW RESTRICTIONS ON TALENT ACQUISITION AND RETENTION DURING PANDEMIC RECOVERY.

INCREASING INSURANCE-RELATED RISKS DUE TO RESTRICTIONS ON CAPACITY AND COVERAGE, ESCALATING COSTS AND LIMITS ASSOCIATED WITH EMERGING PANDEMIC-RELATED EXPOSURES.

Potential impact

The competitive landscape and regulatory environments of some of the jurisdictions in which we operate may cause the organization to be unable to attract, retain, train, manage, and motivate top talent for key management positions, as well as essential rank and file and construction roles for major development, which could impair the Company’s ability to adequately manage or staff existing properties or planned development projects.

Potential impact

In the wake of the COVID-19 pandemic, certain types of liability insurance may not exist, or become too expensive to justify the cost of continued insurance coverage. As a result of this reduction in coverage, the Company may not recover the carrying value of certain assets in the event of substantial loss and the future revenue potential of those assets and may be subject to the risk of default of certain debt instruments that have minimum insurance.

Mitigating Actions

The Company maintains and periodically updates succession plans for key personnel and a pipeline of talent is maintained to ensure those roles can be filled as needed.

The Company has embedded into its hiring practices the preference to promote internal candidates to ensure institutional knowledge is maintained during periods of attrition.

In Macao, the Company encourages longevity through its “SCL Founders” program whereby team members with certain tenures are rewarded for their continued employment with SCL.

In Macao, the Company develops front-line rank and file roles with skills beyond their core job duties. This additional training allows team members to have flexibility in their career development, future opportunities, and ultimately career progression.

The Company works with government representatives and regulators to maximize recruitment from other countries, in accordance with labor laws.

Mitigating Actions

The Company seeks to diversify the insurance markets we participate in to ensure adequate coverages can be maintained.

The Company performs annual assessments of potential loss levels against insurance costs to ensure maximum utility of premiums against risk exposure.

The Company uses outside consultants and internal reviews to help model terrorism, cyber, property, and liability exposures and review adequacy of coverage whenever a policy or program is up for renewal. Models are updated regularly based on external factors such as litigation, global macroeconomic events.

ETHICAL CONDUCT

Our guiding principles shape how we operate as we seek to create value for our business and our stakeholders.

Our Code of Business Conduct and Ethics and Anti-Corruption Policy mandate that neither we nor anyone acting on our behalf will ever pay, offer to pay, receive, or solicit any bribe, kickback or other payment, whether cash or anything of value, in order to do business, gain a business advantage, or secure a license or permit.

GUIDING PRINCIPLES

WE RESPECT INDIVIDUALS

WE PROTECT OUR COMPANY AND OUR STAKEHOLDERS

WE DO BUSINESS ETHICALLY AND LEGALLY

WE ENHANCE OUR COMMUNITIES

RESPONSIBLE GAMING

We provide a best-in-class global responsible gaming program to reduce gambling risk and help our guests make informed choices. We know that responsible gaming initiatives help patrons make informed decisions to teat gaming as a source of entertainment. In addition, we seek to work with a range of stakeholders to tackle issues:

Customers

Help customers make informed decisions

Team members

Avoid gambling risk, develop positive attitude, train to help customers

Community

Leverage resources to educate vulnerable groups to avoid gambling risk

Government

Help customers make informed decisions

NGO and local partners

Avoid gambling risk, develop positive attitude, train to help customers

General public

Leverage resources to educate vulnerable groups to avoid gambling risk

Customers

Help customers make informed decisions

Team members

Avoid gambling risk, develop positive attitude, train to help customers

Community

Leverage resources to educate vulnerable groups to avoid gambling risk

Government

Help customers make informed decisions

NGO and local partners

Avoid gambling risk, develop positive attitude, train to help customers

General public

Leverage resources to educate vulnerable groups to avoid gambling risk

23,306

Team members undergoing anticorruption training

100%

Share of targeted team members undergoing anticorruption training

3,678

Responsible gaming training hours

63

Responsible Gaming Ambassadors

For more information, please visit our responsible gaming page.

OUR SUPPLY CHAIN MANAGEMENT APPROACH

We recognize that our corporate responsibility commitment would be incomplete without responsible supply chain management, an extension of our dedicated efforts to address issues impacting the environment and local communities.

We have measures in place from client onboarding to long term relationship management that help us to manage supply chain risk.

ONBOARDING

Before a supplier is cleared to do business with Sands China, we conduct a stringent assessment for suitability via our third-party due diligence (TPDD) process, which categorizes businesses by risk level. All suppliers are reviewed against real-time due diligence monitoring systems and databases, which assess various risks ranging from bribery and money laundering to human trafficking.

Supplier contractual agreements are linked to the LVS Supplier Code of Conduct, which is aligned with international best practices to protect human rights, labor rights, worker health and safety, environmental compliance and responsibility, and overall ethics and compliance.

RISK IDENTIFICATION AND MONITORING

To ensure suppliers meet our standards, our supplier management team visits selected suppliers to review their performance and detect signs of violations.

For suppliers who operate in regions and product categories that are more prone to Supplier Code of Conduct violations, we enlist recognized third-party audit firms to conduct onsite audits.

Sands China annually performs a risk assessment for all suppliers that conducted business with us in the previous year.

PERFORMANCE EVALUATION

To monitor performance, Sands China conducts three types of ongoing supplier audits.

  1. Third-party due diligence evaluations are conducted annually for high-risk suppliers and every four years for medium risk suppliers.
  2. Our quality control team conducts audits of qualifications; on-site facilities, factories and project sites; data security; and other relevant areas for selected categories.
  3. Independent third-party audit firms conduct onsite audits for suppliers in selected regions and for selected categories.

For more information, please visit our procurement page or our SME support page.