WORKFORCE DEVELOPMENT
Empower team members, develop skillsets in the hospitality industry and promote pathways to growth
We employ thousands of people, invest in developing our team members and the hospitality industry talent pool, and work to ensure our community offers opportunities for expanded skills and training – all components of our commitment to helping people create pathways to greater earning power through long-term job tracks and meaningful careers.
Within nine months of entering Sands China’s Fast-Track Training Series, team members can become supervisors in their departments. The program provides on-the-job training in a variety of career tracks, such as housekeeping and public area maintenance. We introduced three new fast track supervisor programs for security, asset and facilities management, and convention and exhibition management in 2024. The program attracted 134 candidates this year, and as of today, 65 are successfully working as supervisors.
For more information, please visit our careers page.
Diversity, Equity and Inclusion
Create a collaborative, equitable environment for all and opportunities for underrepresented groups
We are committed to removing systemic barriers and advancing underrepresented groups by integrating diverse perspectives and promoting inclusivity in all aspects of our business.
We continuously focus on creating an inclusive environment and promoting our DEI culture. This past year, Sands China launched EmpowHER in Macao, a team member resource group for women, to offer meaningful support in their professional lives. The program aims to foster a deep sense of belonging, creating a supportive environment where women can connect, share experiences, and seek assistance from each other. Members are part of a growing network that nurtures relationships and opens new doors through networking and development, mentoring and volunteering. As they pursue their personal and professional goals, they build confidence and acquire new skills, celebrating each achievement together.
SUPPLIER ADVANCEMENT
Support small, local and diverse businesses in achieving success
The local, small, medium and diverse businesses in our community are integral to our operations and the economic health of our region. We are committed to helping them succeed.
Sands China, in collaboration with the Macao Economic and Technological Development Bureau (DSEDT), the Macao Science and Technology Development Fund (FDCT), and coordinated by the Sands Resorts Incubation Centre, a Company initiative dedicated to discovering and supporting local innovative enterprises with development potential led a delegation of 17 Macao enterprises on a trip to Lisbon to participate in the Macao Technological Innovation Exploration in Lisbon. The trip supported the development of Macao local SMEs where they learned about global technology trends and expanded their business contacts through attendance at the annual Web Summit technology conference, visits to innovative companies in Lisbon and other networking activities. The exchange aimed to empower industrial development, increase technology certifications and bring emerging technologies to Macao and the Greater Bay Area; therefore, promoting Macao government's commitment of the long-term and sustainable development of smart tourism and high-tech industries.
For more information, please visit our SME support page.
HUMAN RIGHTS
Defend fundamental rights and freedoms of our team members, suppliers and guests
We are firmly committed to protecting human rights and have a zero-tolerance policy for violations. Safeguards are fully integrated into our business through steadfast action to uphold the highest ethical standards.
TARGET
Maintain a zero-tolerance policy for Human Rights
violations
HUMAN RIGHTS POLICIES
LVS Global Human Rights
Statement
LVS Global Code of Business Conduct
and Ethics
LVS Global Supplier Code of
Conduct
LVS Global Preventing Discrimination and Harassment Policy
LVS Global Human Trafficking Prevention Policy
LVS Global Reporting and Non-Retaliation Policy
We respect the fundamental rights and freedoms of our team members, suppliers, partners and guests, and work to protect them in all areas of our business. Our first priority is to ensure the highest levels of ethics, fairness and protection for team members and contracted laborers. We also work to safeguard people from human trafficking, modern slavery and other infringements on their personal well-being. Finally, we extend these human rights protections throughout our supply chain by maintaining rigorous standards and conducting ongoing monitoring to detect and mitigate potential issues. Sands China is committed to combating human trafficking and modern slavery throughout our operations and supply chain. The Company has a zero-tolerance policy for human trafficking in any form and have instituted proactive and reactive strategies throughout our operations to safeguard our properties, our patrons, and our community. To develop our approach, we engaged external and internal experts and resources to conduct periodic human trafficking assessments based on best practice guidance from relevant governmental agencies and leading non-governmental organizations. Through this process, we established concrete measures for each of our properties to further strengthen human trafficking prevention safeguards.
Responsible Gaming
Ensure safeguards to help guests make informed choices and access assistance
We have established a set of safeguards along with comprehensive awareness and education initiatives to ensure our resorts maintain responsible casino environments and our team members can offer resources when issues arise.
2025 TARGET
80,000 responsible gaming team member training hours
Sands China conducted a Responsible Gaming Hong Kong Training Tour for more than 50 Responsible Gaming Ambassadors from our properties. In support of the Macao SAR government's responsible gaming initiatives, the tour included visits to Hong Kong facilities that provide counseling and treatment services for problem gambling behavior, meetings with counselors who work with people dealing with gambling issues, and insights into financial and debt management strategies to people with gambling disorder. For example, ambassadors learned how to promote anti-gambling messages through the Anti-Gambling Ping Wo Truck and experience sharing on gambling disorder by peer counselors.
For more information, please visit our responsible gaming page.